Política de reembolso
Last updated: July 2026
At ORYTHRA, we want you to shop with confidence.
If you are not completely satisfied with your purchase, we're here to help.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return, the item must:
- be unused
- be in its original condition
- include all original packaging
- not show signs of misuse or intentional damage
Items returned without prior authorization may not be accepted.
Non-returnable Items
We cannot accept returns for products that:
- have been used extensively
- are damaged due to improper use
- are missing original components
- have been intentionally modified
Refunds
Once your returned item has been received and inspected, we will notify you of the outcome.
If approved, your refund will be issued to your original payment method.
Depending on your payment provider, refunds may take several business days to appear.
Return Shipping
Unless the product arrives damaged or incorrect, customers are responsible for return shipping costs.
Original shipping charges are non-refundable.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.
Include:
- your order number
- a brief description
- clear photographs
We will work to resolve the issue as quickly as possible.
Contact
Questions regarding returns?